Services

To find out more about how we can help with all your training requirements

 

CONTACT US

 

TRAINING

 

The greatest systems are only as good as how well you understand and use them.  We recognise the importance of high quality training for new systems and existing systems alike.  By providing a full range of training offerings that can be customised to your needs we are confident that we will meet your needs. We have accreditation and specialise in many different systems

Rollout Support


A crucial part of any rollout is ensuring the team are able to utilise the system and get the best from it.  We can provide the  support for your rollout and be on hand for classroom training, floor support and remote support

Internal Training


We can become an integral part of your internal training team or we can simply act as your internal training team. 

Training Material

 

Bespoke training material can be created for both off the shelf or bespoke systems.  This can be in document format, in wiki format or searchable help formats to be added to knowledge bases or online help articles

eLearning


Bespoke eLearning material created.  This can be a reusable training tool.  Extremely beneficial for onboarding of new staff or mass training and attention grabbing messages

EMC RCA Process


Root Cause Analysis (RCA)

 

At EMC we recognise that things do and will go wrong from time to time.  We believe that there is something to be learnt from all eventualities good or bad and ourapproach to RCA aims toimprove knowledge and avoid similar occurences.


Our  method relies on evidence based findings which can be mapped to logical processes.  These processes can be diagramatically represented with extra detail captured in procedure documents.    Our initial focus is on the investigations to elicit causes and develop a good understanding of the subject matter.


Armed with the results from the investigation our team can build / suggest solutions that should  not only avoid re- occurence but also help to correct the unwanted issues which have resulted.


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IMPLEMENTATION


We see implementation as a part of the Digital transformation process.  This involves looking at business and organizational activities, processes, competencies and models, identifying the oportunities for improvements and efficiency gains that are to be had from leveraging technology.  Involving us in your implementation, be it bespoke, vendor products or off the shelf will ensure that future integration is easily possible.

System Integration


The advantages to be gained from using technology and digital transformation as a whole are heavily rooted in system integration.  Data must be shared both accurately and efficiently if the best gains are to be realised.  With years of experience in some of the worlds premier organisations, our team are able to assist in identifying integration opportunities and bringing them to reality.

Project Management

 

Effective management of implementations is key.  We are flexible with regards to Agile, Waterfall or hybrid models, basing our goals on the GTD (getting things done)  principles. no matter the project, its stage or its type our qualified consultants can help

Project Rescue


It is a fact that many projects which fail do so for reasons that can be avoided or remediated.  Our experienced team can help with putting projects back on track and seeing them through to completion.  We will perform a detailed review and identify the steps to success.

TALENT ACQUISITION


Looking for the best talent to drive your business forward? Our talent acquisition function is here to help! Our team of experts are dedicated to sourcing, attracting, and hiring top-notch candidates that match your organisation's needs. With a focus on diversity, inclusion, and a positive candidate experience, we work to build a pipeline of talented individuals who are eager to join your team. We use the latest recruitment technologies and innovative strategies to ensure a seamless and efficient process, while maintaining a personal touch to find the perfect match. Whether you're seeking to fill a critical leadership role or build a team from the ground up, our talent acquisition function is ready to deliver the results you need to drive business success. Contact us today to learn more!

Supported Resources


We have added an extra dimension to our talent acquisition function by delivering what we call a supported resource service.  This means that in some cases we can augment the service by having our in house SMEs support contingent resources and ensure that they are able to bring you the benefit of our consultants experience.